Social Media Assistant, Auxiliary Marketing and Communications
Indiana University Purdue University Indianapolis
Application
Details
Posted: 12-May-22
Location: Bloomington, Indiana,
Type: Full-time
Salary: Open
Internal Number: 300505
Department
AUXILIARY SERVICES ADMINISTRAT (BA-AXAD-IUBLA)
Department Information
The Auxiliary Marketing and Communications team of six full-time professionals and three student interns provides a full range of services to the departments listed below.
In addition to websites, social media, and Salesforce marketing accounts, we also provide copy writing, graphic design, marketing planning and implementation, photography, and videography services.
Our clients are direct service operations of the university that include Bradford Woods, Campus Bus, ClassPak Custom Publishing, Campus Mail Services, Document Services, Early Childhood Education Services (child care), Fleet Services, IU Dining, IU Catering, Parking Operations, Residential Services and Programs (housing), Surplus Store, and Transportation Demand Management.
Great opportunity to work with our team!
Job Summary
Department-Specific Responsibilities
Develops, writes, posts, and monitors original content for university social media accounts at the program, department, campus, or university level to advance the image, reputation, and reach of the organization.
Develops and updates social media content and monitors brand's social networks, responding to comments and collecting feedback from audiences.
Creates comprehensive plans for social media engagement, including conducting market research to identify social media sites preferred by target audiences, engaging types of posts, and peak engagement posting times.
Evaluates effectiveness of social media on a variety of metrics, such as changes in website traffic, attendance at social media marketed events, and engagement by platform, audience, and type of post.
Regularly consults with staff, faculty, colleagues, departments, and/or other stakeholders to curate social media content to specific programs, goals, audiences, and objectives.
Provide organizational training on social media methodology and strategy.
Managment of digital signage.
General Responsibilities
Reviews social media content for various communications needs, audiences, and platforms.
Posts approved content, monitors comments and feedback for trends, and reports issues to supervisor as needed.
Under supervision, reviews and corrects basic grammar, spelling, punctuation, formatting, and syntax errors in draft social media posts; may respond to basic and progressively more complex social media comments on behalf of the department.
May draft routine social media content to be reviewed and approved by supervisor.
May provide guidance to other Social Media Assistants; may make process recommendations to supervisor.
Qualifications
EDUCATION
Required
High school diploma or GED
WORK EXPERIENCE
Required
4 years in relevant field
SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Possesses flexibility to work in a fast paced, dynamic environment
Highly thorough and dependable
Possesses a high degree of initiative
Ability to build strong customer relationships
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page .
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
About Indiana University Purdue University Indianapolis
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.
