Development Assistant, Donor Relations and Broad-based Marketing
Location: New York, New York
Internal Number: 522533
Job Type: Support Staff - Union
Bargaining Unit: Local 2110
End Date if Temporary:
Hours Per Week: 35
Salary Range: $54,615.00
Reporting to the Senior Executive Director, Donor Relations and Broad-based Marketing, the Development Assistant provides administrative support to the Senior Executive Director and assists in overall operations of the stewardship/donor relations and broad-based marketing departments.
Responsibilities include, but are not limited to the following:
Works closely with other alumni and development personnel to assure smooth functioning of office and integration of all engagement, fundraising, donor relations and stewardship activities
Assists in planning and implementation of related events including Columbia Giving Day
Distributes and directs donor correspondence to the appropriate unit for efficient handling and processing
Screens and responds to questions and concerns from internal and external constituents
Processes gift checks and credit card donations; contacts donors to reconcile credit card information relative to rejected credit entries
Updates biographical information in the Advance database
Drafts and processes gift acknowledgement letters utilizing mail merges; creates, proofreads and edits written correspondence
Serves as liaison/point of contact with Welcome Center, Gift Systems, and Business Services units for daily unit operations
Monitors department???s general phone line and e-mail accounts
Prepares correspondence, presentations, reports, financial summaries, and gift summaries
Assists in preparation of staff materials and meetings, including research assistance
Manages calendars and schedules regular meetings between internal partners and external constituents; provides administrative support for the team including travel arrangements and business meeting itineraries
Processes expense reports and reimbursements for team members in timely and accurate manner
Performs other related duties as assigned
High school diploma or its equivalent required. Some college preferred. Minimum three years related experience required. Knowledge of Microsoft Office suite required. Strong interpersonal, organizational and computer skills, including web-based applications required. The incumbent must have the ability to relate well to all levels of University personnel; project willingness to perform related duties as required. Excellent written and verbal communication skills are essential.
Familiarity with Athena, Columbia University's donor's database system is preferred.
Prior experience in an academic setting preferred.
College degree strongly preferred.
Must be detail oriented, use excellent independent judgment and initiative; exhibit proactive customer service attitude when interacting with alumni, donors, vendors, and university colleagues.
Must be dependable, customer focused, and results oriented with the ability to work both independently and collaboratively as a team member. Must have the ability to work well under pressure; have a passion for excellent customer service and commitment to exceptional quality.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.