This Staff role may start as a remote position due to the COVID-19 pandemic and while restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments' business needs.
Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's
5+ years direct experience in Salesforce Marketing Cloud interactions and supporting clients
Proven experience in overseeing the d, development, and implementation of Salesforce Marketing Cloud operations. The ideal candidate will be responsible for leading projects through the requirements definition, design and solution planning phases. You will be responsible for the overall solution design to meet the business requirements and fulfill user stories, and for leading a team of resources through the build, test, and deployment phases. You must demonstrate progressive leadership in the full life cycle of the software development environment.
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem-solving skills
Salesforce Marketing Cloud Certifications (Desired but not required)
Project management skills and experience in managing teams
Functional knowledge of relational databases and SQL to build queries in Automation Studio
Familiarity with Amp Script, Content Blocks, and HTML5 for template construction
SSJS/API calls, a plus
Working knowledge of Salesforce and data integration
Experience in Contact Builder, Audience Builder, and subscriber management (segmentation)
Experience with management of A/B test environments through Automation Studio and Journey Builder
Experience with Einstein Analytics (Desired but not required)
Working knowledge of Google Analytics, Datorama and/or Tableau (Desired but not required)
Insight into email marketing best practices, such as adherence to CAN-SPAM and GDPR standards, how to optimize inbox placement
Must be a team player within an enterprise implementation, supporting multiple work streams
Ability to troubleshoot and resolve issues in a timely manner
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Edmond J. Safra Center for Ethics at Harvard University seeks to strengthen teaching and research about pressing ethical issues; to foster sound norms of ethical reasoning and civic discussion; and to share the work of our community in the public interest.
Widespread ethical lapses of leaders in government, business and other professions prompt demands for more and better moral education. More fundamentally, the increasing complexity of public life - the scale and range of problems and the variety of knowledge required to deal with them - make ethical issues more difficult, even for men and women of good moral character. Not only are the ethical issues we face more complex, but the people we face them with are more diverse, increasing the frequency and intensity of our ethical disagreements.
Given these changes in the United States and in societies around the globe, the Center seeks to help meet the growing need for teachers, scholars, and leaders who address questions of moral choice across many of the professions and in public life more generally, and promotes a perspective on ethics informed by both theory and practice. We explore the connection between the problems t...hat professionals confront and the social and political structures in which they act. More generally, we address the ethical issues that all citizens face as they make the choices that profoundly affect the present and future of their societies in our increasingly interdependent world.