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What you’ll be doing...
Looking for an Adobe Marketing technologist that will be working on the delivery of several critical real-time marketing enablers. The role will partner with the marketing teams on technical and creative issues, choosing and implementing solutions and ensuring safety and trade compliance of systems and products. This role will be highly focused on the delivery of the Customer Data Platform. This person will occasionally lead a global team of diverse talent and will need to work hand-in-hand with the UI/UX team (Care, POS, Digital) along with the Domain and Aggregate Services team, Customer Journey team, Adobe, Data Intelligence, and Business/Marketing teams. Along with closely collaborating with internal Verizon technical teams, this role will also be expected to manage vendor deliveries and drive vendor product roadmap based on business needs.
Execute on the business needs and making business critical decisions for scoping and sizing programs and enabling a consistent and agile delivery process.
Drive technical solutions and designs towards the North Star architecture. Will need to partner with his/her peers on the architecture and designs.
Work to deliver and enhance the Customer Data Platform.
Participate, sometimes leading vendor technology assessments and selection process.
Establish strong partnership with vendors, manage the vendor deliveries, and influence vendor product roadmap.
Ensure that programs/projects are delivered on time.
Work with several team members, across a matrixed and global delivery teams.
Recommend, develop, and implement process improvements to enable personalized experience on digital self-service channel, IVR, and external sites. Resolve customer complaints in a timely manner. Derive actionable insights from the voice of the customer.
Act with relative independence in area of responsibility, with minimal supervision; Line of sight: 6 months.
Work on medium to large scale projects across highly matrixed teams.
Exercise independent judgment with minimal supervision.
In this hybrid role, you will have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Strong experience on several Adobe solutions, especially the Adobe Experience platform.
Willingness to travel up to 25%.
Even better if you have:
Bachelor’s degree in Computer Science, Engineering or any other related marketing field.
Strong knowledge of Marketing Technology stack with focus on the Customer Data Platform solutions.
Three or more years as a marketing technologist.
Experience in assessing multiple vendor solutions.
Ability to identify opportunities, facilitate sessions to ideate and come up with joint cross-functional solutions to improve digital experiences and streamline omni-channel processes.
Ability to meet deadlines, manage multiple projects simultaneously and be able to work in a fast-paced, dynamic, customer and team-oriented work environment.
Ability to lead a sub-team as part of a large scale program or be the overall lead of medium scale initiatives.
Strong presentation skills to communicate complex concepts effectively.
Communication skills with strong technical experience.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.